Leadership Development · Cohort Program
Frontline Leadership Development Program
Developing today's leaders to shape the culture of tomorrow.
The Program
From technical operator to leader of people
Frontline leaders are promoted for technical excellence — then asked to lead people with little preparation for the interpersonal demands of the role. The Frontline Leadership Development Program is a cohort-based initiative built to close that gap, moving technically excellent operators from peer-level roles into confident, capable leaders of people.
Core Objectives
What the program builds
- Identity Transition — Support the shift from peer to leader by clarifying identity, values, and expectations.
- Competency Development — Build skills in communication, delegation, coaching, and conflict management.
- Culture Building — Establish trust and psychological safety through emotional intelligence.
- Operational Effectiveness — Sharpen day-to-day leadership within fast-paced, mission-driven environments.
- Scalability — Blend in-person sessions, peer coaching, and applied practice.
Program Curriculum
Three phases of growth
Phase 1
Leading Self
Values-based leadership, DiSC assessment, building trust with former peers.
Phase 2
Leading Others
Delegation, time management, communication and influence, coaching skills.
Phase 3
Building Teams
Conflict management via DiSC, sustaining high-performing teams, action planning.
If the program disappeared tomorrow, the one thing I wouldn't want to lose is DiSC. It completely changed how I work with people.
— Top Transit Agency Program Participant
Build your frontline leaders
Talent Self delivers the Frontline Leadership Development Program as a tailored, cohort-based engagement.